OUR INGREDIENTS & CLAIMS
Almost all of our body products are soy free, sulfate(SLS) free, paraben free, gluten free, and vegan friendly. Exceptions will be clearly noted on listings for your convenience. Our soaps are made using organic RSPO certified palm oil, biodegradable glitters, responsibly sourced micas, and we use almond and coconut oil in all our artisan bars, unless otherwise stated.
Frequently Asked Questions
How do I become a Royalty Soaps VIP? I hear they get emails with news, special offers, entrance into drawings, and occasional freebies!!
You heard right!! They sure do, and we'd love for you to become a VIP too! Just click this link and fill in the short little form! You will get 1 - 2 emails a month, so no worries about having your inbox flooded with soapy goodness!
Do you accept wholesale orders / custom soap requests?
Golly, we sure would love to, but no, we do not. Eventually, we may offer wholesale prices for some of our products, but at this time we do not take custom requests, private labels, or create Cold Process Artisan Soap loaves. We work hard to satisfy our "Royal Court", and feel we need to put all our efforts, at this time, toward creating top-quality products for our shop customers. We will make an announcement on Instagram, Facebook, and YouTube if we begin accepting wholesale and custom orders, and it will only be on a national level.
Additionally, we reserve the right to limit order quantities.
Do you send PR or free goodies to potential customers, Bloggers, YouTubers, Etc.?
By invitation only! Thanks for being interested in our company and we hope that you take the leap and invest in us as fellow creators and small business owners!
How long can I wait to open and use your soaps?
We recommend you use our products within 6 months for the best results, as the color and fragrances may begin to fade after that amount of time. However, our soaps will still get you clean after the fragrance and colors are long gone!
Shipping Questions
Do you ship worldwide?
YES!!! For more information, go to our "Shipping and Related Charges" page.
Oops! I've mailed my package to the wrong address! Can you send a replacement?
It is your responsibility, as the buyer, to make sure your address is correct and if a mistake has been made, to notify us ASAP via the Contact Us page so we can change it on the shipping label, if possible. If it has already shipped and is returned to us, we can invoice you for shipping and resend it once your address has been corrected.
Additionally, we reserve the right to limit order quantities.
Why did my items not arrive within 2 days if I have "2 day" shipping?
Short answer: We have a 1-3 day processing period with which to fulfill your order and then, once it leaves our care, Priority Mail with USPS ships 1-3 days.
Long answer: See our shipping page!
Help! My package has arrived damaged/has the wrong products/is missing products/etc.!
Oh no! Please contact us via the "Contact Us" page and we will do our best to make things right ASAP!
Still need help?
If the FAQ above did not answer your questions, you may ask help from our support team by contacting us directly via email.